iphone 3g display problems – screen blank – faulty?

by richardbaxterseo on October 18, 2008

I had my first iphone 3g “fault” today – at least I thought it was a fault. The display screen wouldn’t activate and stayed blank even when I pressed the sleep/wake button on the front of the phone. With a blank / black screen your iphone is completely useless. You can still hear text messages and calls coming in, but there’s no way you can do anything.

Don’t panic! Your screen can be fixed, easily!

Fortunately, I worked out that you can fix this problem by resetting your phone. Here’s how:

Press and hold down the Sleep/Wake button and Home button simultaneously for a least 10 seconds. The screen will clear out and then the Apple Logo will appear on the black background. When the logo appears it means that the reset is done.

Afterwards you’ll see your screen light up and you’ll be able to breath a sigh of relief! :-)

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{ 1216 comments… read them below or add one }

1 Yve March 6, 2010 at 11:46 pm

Thanks! Your fix -it solution worked :-)
I was about o send the phone in for exchange.

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2 eatit March 8, 2010 at 5:31 pm

Phew! Thank you!!!

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3 Jason March 8, 2010 at 7:59 pm

Yup, simple and effective advice! Cheers.

Would also add, my phone blanked but when I rang it, no sound at all. Thought it was deffo buggered.

The reset did the trick though!

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4 mitesh March 8, 2010 at 10:35 pm

thanks a lot.i would pay u but i dont have any money. i got worried loads but now fixed to a genuis. cheers. ps my first ever problem with this phone

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5 jimmy March 9, 2010 at 3:10 am

you are correct…i was stuck on the phone screen..but couldn’t get to the app screen or home screen…i did exactly what you told me..and it WORKED!!!!
You my friend are a genius! Thanks!

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6 ames March 9, 2010 at 5:27 am

you r the man .thank you put my phone back to life

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7 Stu March 9, 2010 at 5:14 pm

Phew! Thanks! Was about to scrap the phone!

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8 andy78 March 9, 2010 at 5:46 pm

my iphone 3g have a problem too display , like my display is a lil bit smaller then usual

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9 andy78 March 9, 2010 at 5:55 pm

pls help me , today i realize my iphone background …. i mean is not on all the supraface of the display ,it have a line around the display like grey pixells.pls help me.sorry 4 my english

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10 leon March 10, 2010 at 3:42 am

ah cheers i thought my iphone was wrecked so glad i found your solution

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11 Håkan Olsson March 10, 2010 at 5:19 am

i had a brigth screen and it fixt that problem as well. cheers

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12 b March 10, 2010 at 12:33 pm

thanks, worked a treat….

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13 Edwin March 10, 2010 at 1:55 pm

I LOVE YOU. I GOT SOO HAPPY WHEN I DID THIS. XD I WAS WORRIED SINCE I HAD IT JAILBROKEN!

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14 Janine March 10, 2010 at 5:17 pm

Thanks for the advice…all fixed. Had a bit of a panic when it wouldn’t do anything!

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15 Hydraulics man March 11, 2010 at 8:31 pm

Absolute genius, this is my work lifeline. Thought I was going into my local Orange shop to let all hell loose as the phone just stopped working. How on earth did you figure this out….!!! Thankyou thankyou.

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16 wanda March 11, 2010 at 8:50 pm

My daughter her Iphone8gb keeps going to the white screen we done pushing the buttons and holding down , plus putting it some wheres cold helps to bring it back. We talk to Apple and because it is doing it more and more they are going to replace it. But we do have the insurance on it. I don’t know if you don’t have insurance on it would they replace it.

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17 bernstein March 11, 2010 at 10:08 pm

phew!!!!!!!!!!!
THANK YOU SO MUCH. you just saved my day!

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18 kristy March 12, 2010 at 2:10 am

Thanks
Was about to send phone away and complain to Apple about the problem .
I think i will still write them after reading about so many with the same problem.

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19 Seb March 12, 2010 at 2:47 pm

thanks! this helped me not to panic! =D

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20 lori March 12, 2010 at 8:07 pm

What if my screen never goes past the apple icon and then goes black again???

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21 Robin March 13, 2010 at 6:00 am

Your tip was a life saver – i am in Shanghai, and all my translations and travel details are on the iphone – I was really starting to panic, but your tip saved the day – Thanks!!

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22 Nina March 13, 2010 at 12:25 pm

Thank you soooooooooooooo much hun u saved my day , i thought i lost my iphone,i got so upset and i was thinking about buying a new one,since i live in Algeria there is no such thing as AT&T,so we buy the iphones for at least 550$ ,thanks to u i didnt have to waste a 500 box yessssssssss,u r my hero thanks a billion i cant thank u enough u r a genius :)
have a wonderful day ^_^

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23 Bill March 13, 2010 at 9:16 pm

Thank You Thank You it worked great

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24 pratima March 14, 2010 at 6:44 am

thanks a bunch!!! worked like a charm!!

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25 pratima March 14, 2010 at 6:48 am

just one more queston, would u recommend restoring to factory settings. im using an 3GS 16GB.

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26 Libby March 14, 2010 at 8:30 am

Thank you SO SO SO much!!!
Crisis averted!!

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27 dylan March 14, 2010 at 9:04 am

thank you dude
you saved me

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28 Nichola March 14, 2010 at 8:29 pm

Thanks. That worked a treat!

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29 Wil March 14, 2010 at 9:59 pm

A crisis averted! My iphone went dead and would not turn on or charge i.e no apple logo when plugged in. I found this site with first google search, pressed the wake/sleep and home button for 10 seconds and bam! I am back in business. Thank you.

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30 law March 15, 2010 at 2:30 am

thanks a lot, it did really worked!!!

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31 RedinTX March 15, 2010 at 2:44 am

Thanks!!!! :)

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32 ravi teja March 15, 2010 at 2:45 am

Thanks a lot man, this worked for 3Gs tooo

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33 KGM March 15, 2010 at 5:24 am

Thanks for your great advice, I about to send it for replacement….. but i wanted to try check internet as i heard of this problem in US before. Great help and appreciated.

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34 Marlyn March 15, 2010 at 8:29 am

omg thanksssss i owe u big time

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35 richardbaxterseo January 10, 2009 at 11:10 am

@Karen – I tend to agree. I’ve actually had to delete a few spam comments on ths page but for the most part everyone here has been releieved they’ve found a solution to their problem. Currently this page is generating around 1000 visits per day! That’s a big problem for Apple!

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36 Denise October 22, 2009 at 4:26 pm

What a life saver you are! My screen went blank this morning after a phone call. I was very angry. I seached the internet for “iPhone Black Screen” and yours was the first link I visited. I followed your instructions and everything came out just as you wrote. THANKS AGAIN

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37 Hameed January 11, 2010 at 1:09 am

HELP ! I TRIED EVERYTHING, NOTHING WORKS, HOOKED IT UP TO ITUNES AND RESTORED IT BUT NOTHING YET.

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38 Jennifer February 13, 2010 at 8:44 pm

ok I dont want to scare you but it could be the LCD (which doesnt cost much on amazon). Do you still receive calls and texts but just cant see them?
You might want to get it checked to make sure though before you go spending.

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39 Michael March 13, 2010 at 10:36 pm

My exact thoughts. Thanks so much!

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